All ten tools compared / Omnisend
Best cheap start for a small store. What you pick when Klaviyo is the right shape but the wrong price.
Starts at
Free, then $16/mo
Free tier
Yes, 500 emails/mo
Priced on
Contacts, with per-tier send limits
Best for
Small ecommerce
What you pick when Klaviyo is the right shape but the wrong price. Email and SMS in one place, ecommerce automations that work out of the box, and a bill that stays small while the store is small. You will feel the ceiling once segmentation gets ambitious.
Overall, the plain average6.7
Every criterion is defined on the methodology page.
What it does well
Where it costs you
Free with 500 emails a month. Paid from $16/mo at 500 contacts, with SMS included in the subscription rather than metered as a separate product.
A store early enough that Klaviyo's pricing curve looks frightening, running the standard abandoned-cart and post-purchase flows.
A store whose segments have outgrown the prebuilt flows. That is the point to pay for Klaviyo.
Our buyer's guide asks the five things that actually narrow the list, starting with the one most people answer last: what do you already have to send?